Pre-orders open · Shipping between September and October 2026

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JOIN HOPER

A behind-the-scenes look at our workshop, interior design inspiration, and early access to our upcoming collections. To celebrate your arrival, enjoy 10% off your first order.

Shipping policy

This is a translation for information purposes only. The French version of this document is the legally binding version.

At Hoper, every plant deserves special attention, including during its shipment. We do everything possible to ensure that your order reaches you in the best conditions.

🚚 Processing times

Orders are prepared and dispatched within 2 to 5 working days after payment confirmation.

Each Hoper plant is carefully packaged in protective and elegant packaging, custom-designed to preserve its quality and aesthetics.

🇫🇷 Delivery in France

  • Standard (Colissimo / Chronopost): 2 to 4 working days after dispatch

  • Premium delivery by appointment (Île-de-France): possible within 48 hours with a personalised time slot (subject to availability)

Times may vary during periods of high activity (launches, holidays, etc.), but we remain available at all times to keep you informed.

🌍 International delivery

We also deliver internationally to several European countries. Times generally vary between 4 and 10 working days, depending on the destination.

Customs charges may apply depending on the country of destination. These charges are borne by the customer.

💸 Delivery charges

Delivery charges are calculated automatically at the time of order, based on your address and the volume of the selected plants

📦 Order tracking

As soon as your order is dispatched, you will receive an e-mail containing a tracking link allowing you to follow the progress of your parcel in real time.

❗ Delays or parcels not received

If your parcel appears to be delayed or missing, please contact us as soon as possible at the following address:
📧 contact@hopercollection.com
We will provide you with a response within 24 working hours.

🛠 Delivery of large-format plants

Some large plants (over 180 cm) require specialised delivery. In this case, our customer service will contact you to arrange a bespoke delivery with a private carrier.